STORE POLICY

RETURNS / EXCHANGES

All sales are final. No returns or exchanges are allowed once confirmed and paid by the customer. Plants (like other living beings) are sensitive to touch, water, temperature, light and other external conditions over which we have no control once they are picked or delivered to the customer. Our preserved moss is of the best quality and has a minimum 5-year warranty for its original conditions. No refunds are made under any circumstances.

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MOSSBYDANIS LLC (MossBydanis) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with MOSSBYDANIS LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time MOSSBYDANIS LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to MOSSBYDANIS LLC, and it governs any and all data collection and usage by us. Through the use of https://mossbydanis.square.site/, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that MOSSBYDANIS LLCdoes not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

1.      What personally identifiable information is collected from you through our website;

2.      Why we collect personally identifiable information and the legal basis for such collection;

3.      How we use the collected information and with whom it may be shared;

4.      What choices are available to you regarding the use of your data; and

5.      The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

·        Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.

·        Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

In addition, MOSSBYDANIS LLC may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

MOSSBYDANIS LLCmay also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.            

Why We Collect Information and For How Long

We are collecting your data for several reasons:

·        To better understand your needs and provide you with the services you have requested;

·        To fulfill our legitimate interest in improving our services and products;

·        To send you promotional emails containing information we think you may like when we have your consent to do so;

·        To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

·        To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

MOSSBYDANIS LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://mossbydanis.square.site/

MOSSBYDANIS LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

MOSSBYDANIS LLC  uses various third-party social media features including but not limited to https://www.instagram.com/mossbydanis.linares/ and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within MOSSBYDANIS LLC's control.

Disclosure of Information

MOSSBYDANIS LLC may not use or disclose the information provided by you except under the following circumstances:

·        as necessary to provide services or products you have ordered;

·        in other ways described in this Policy or to which you have otherwise consented;

·        in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

·        as required by law, or in response to a subpoena or search warrant;

·        to outside auditors who have agreed to keep the information confidential;

·        as necessary to enforce the Terms of Service;

·        as necessary to maintain, safeguard and preserve all the rights and property of MOSSBYDANIS LLC.

Non-Marketing Purposes

MOSSBYDANIS LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in MOSSBYDANIS LLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

MOSSBYDANIS LLC's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to danis@mossbydanis.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. MOSSBYDANIS LLC will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. MOSSBYDANIS LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

MOSSBYDANIS LLC's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

MOSSBYDANIS LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: danis@mossbydanis.com

Telephone Number: (305)2051764

GDPR Disclosure:

If you answered "yes" to the question Does your website comply with the General Data Protection Regulation ("GDPR")? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues.

COPPA Compliance Disclosure:

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.

In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-privacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.

CARE RECOMMENDATIONS FOR PRESERVED MOSS

Preserved moss is a lovely choice for décor, but it requires some specific care to keep it looking fresh and long-lasting. Here are some recommendations for caring for preserved moss:

1-Avoid Direct Sun Exposure: Preserved moss may lose color and texture if exposed directly to the sun. Place it in areas with indirect lighting to preserve its quality.

2-Maintain Moderate Humidity: Although the moss is preserved, it is beneficial to maintain an environment with moderate humidity to ensure its durability. Avoid extremely dry environments.

3-Don't Water: Unlike live moss, preserved moss does not need water. Avoid watering it, as this could affect its texture and color.

4-Avoid Excessively Humid Locations: Although preserved moss can withstand certain levels of humidity, it is advisable to avoid extremely humid locations, as this could affect its durability.

5-Gentle Cleaning: If necessary, you can clean the preserved moss with a soft brush or a cold air dryer to remove accumulated dust.

6-Dust Protection: Place the moss in a place where it is protected from dust to maintain its fresh and natural appearance.

7-Avoid Constant Touches: Although preserved moss is durable, it is best to avoid constantly touching it, as frequent contact can affect its texture over time.

By following these recommendations, you will be able to enjoy the beauty of the preserved moss in your decoration for a long time. We are not responsible for any work in which the minimum care and conditions required for this type of product are not met.

CARE RECOMMENDATIONS FOR ARTIFICIAL GREEN

Artificial green walls are a maintenance-free decorative option, but it is still important to follow some recommendations to ensure their durability and aesthetic appearance. Here are some care and recommendations:

1-Regular Cleaning: Clean the artificial green wall regularly to remove accumulated dust. You can use a soft cloth or a handheld vacuum cleaner with soft attachments.

2-Avoid Direct Sun Exposure: Although artificial green walls are designed to resist fading, it is advisable to avoid prolonged sun exposure to keep the colors vibrant.

3-Moisture Protection: Make sure the green wall is installed in a location where it will not be constantly exposed to moisture. Excessive humidity can affect the quality of the material in the long term.

4-Repairing Loose Items: If you notice any leaves or loose items, gently fix them to maintain the integrity of the green wall.

5-Avoid Direct Heat Sources: Place the artificial green wall away from direct heat sources such as radiators or stoves, as excessive heat could damage the material.

6-Proper Storage: If for any reason you need to remove or store the green wall, do so in a cool, dry place to avoid deformation.

7-Professional Installation: It is always advisable to have a professional for the installation of artificial green walls. This will ensure proper placement and optimal appearance.

8-They Do Not Need Watering: Unlike natural green walls, artificial ones do not require watering. Keep them free of water to avoid possible damage.

9-By following these recommendations, you can enjoy a beautiful, low-maintenance artificial green wall in your space.

We want to emphasize that, although our artificial green walls are designed with high quality materials to guarantee durability, we are not responsible for possible deterioration if the care recommendations mentioned above are not followed. It is essential to maintain a proper environment, avoid exposure to extreme conditions, and follow the installation guidelines provided. By purchasing our green walls, the customer accepts responsibility for ensuring that these requirements are met to preserve the integrity and optimal appearance of the product.

CARE RECOMMENDATIONS FOR LIVING WALL